At Uptantra, we’re so sure our gear can take whatever the road throws at it, we back it with a 3-year warranty. If the metal, plastic, or our upcycled tubes and leather ever let you down, we’ve got your back. We know what it’s like—riding hard, pushing limits—and our gear is built to handle it. If it fails due to a material or craftsmanship issue, we’ll either repair or replace it, no questions asked. But we didnt cover damage from rough handling or regular wear and tear. As for scratches, scuffs, or stains? That’s just part of the journey. A little grease, engine oil, or mud? That’s the badge of honor. And no, we won’t cover lost time, gear, or anything else that’s out of your control. This isn’t just gear, it’s tough, ride-ready equipment that stands the test of time—just like you.
Warranty Policy
Bag’s busted? No sweat. If it's covered by warranty, just send it our way – you cover the shipping, we handle the rest. Toss in your proof of purchase, and we’ll give it a look pronto. If it checks out, we’ll either fix it or swap it out. If we're low on stock or it's in the works, we’ll toss you a similar option to keep you rolling.
When you ship it back, use a solid courier with tracking and door delivery. Once we’ve got your gear, we’re on it. We’re riders, we get it – we’ll handle your warranty fast, fair, and with zero hassle. We’ve got a rep for treating our people right.